Your Privacy,
Our Priority.

We collect only the information needed to fulfil your order, provide support, and improve our service. We do not collect more than necessary, and we never sell your personal information.

We use your information only for the purposes listed below. We do not use your data for automated profiling or sell it to third parties.

• To process and ship your order — using your name, address, and contact details.
• To send order updates — confirmation, tracking, and delivery notifications.
• To provide customer support — through WhatsApp, email, or order notes.
• To prevent fraud and abuse — protecting both our customers and our store.
• To send marketing updates — only if you opt in, and you can unsubscribe at any time.
• To improve our site — using anonymous, aggregated analytics.

Our site uses cookies and similar technologies to make your shopping experience work. Cookies are small text files stored in your browser that help us remember your cart, keep you logged in, and understand how our site is used.

We do not sell, rent, or trade your personal information. We share data only with the following trusted partners, and only as needed to run the store:

• Payment Processors — to securely process your payment. They handle card data under their own strict security standards.
• Shipping Couriers — to deliver your order. We share your name and shipping address only.
• Analytics Providers — to understand anonymous, aggregated site usage. No personally identifiable data is shared.
• Email & Messaging Services — if you opt into our newsletter or contact us on WhatsApp.
• Legal Authorities — if required by law or to protect the rights and safety of our customers and business.

Depending on where you live, you may have specific legal rights over your data — including under the GDPR (EU/UK) and CCPA (California). We support these rights for all our customers, worldwide.

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to fix inaccurate or incomplete data.
• Deletion — request that we delete your personal data (subject to legal obligations).
• Portability — receive your data in a structured, commonly used format.
• Objection — object to certain uses of your data, including marketing.
• Withdraw Consent — unsubscribe from marketing at any time.

We keep your data only as long as needed to fulfil the purpose it was collected for, or as required by law.

• Order records — kept for as long as legally required for tax and accounting.
• WhatsApp conversations — kept only as long as needed to resolve your query.
• Newsletter subscriptions — kept until you unsubscribe.
• Analytics data — retained in aggregated, anonymous form only.

We take the security of your personal data seriously and use industry-standard measures to protect it.

• Encrypted connections — all traffic to and from our site is protected with HTTPS.
• Secure payment processing — payment details are handled by our PCI-compliant provider.
• Limited access — only team members who need your data to fulfil orders can access it.
• Ongoing monitoring — we regularly review our systems for vulnerabilities.

My Fan Vault is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we will update the "Last Updated" date at the top of this page. Continued use of the site after changes means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your data, our team is available on WhatsApp.